PowerPoint Conversion Error Tips

This page provides knowledge about tips on PowerPoint Conversion Error. It provides tips for password protected files, embedded video & excel documents in the presentation.

Password Protected File

Files with password protection are not possible to be opened and processed by the Pitcher conversion engine. Password protected files can cause Error No:5 notification when uploaded to Pitcher Admin.

Embedded Video

If a presentation with an embedded video is uploaded to Pitcher Admin, the file cannot be successfully processed and can cause Error No:5 notification. In order to add a video to a presentation, users can utilize the Hotspot feature in Pitcher Admin. Add & Edit HotSpots

Embedded Excel Charts

Presentations with embedded Excel Charts - Microsoft Office Graphic Objects (aka “Smart Charts” or xls-based graphs) can cause Error No:5 notification. These embedded graphics objects are not supported and should be saved as images.

Users can save files as PPT to check if the presentation contains slides with compatibility issues.

User can transfer charts to image files; Copy → Paste Special → Picture

Graphs with numerous components

Graphics components in slides which are exported from other applications might be composed of numerous lines/pieces as an independent component. In such imported charts or drawings, there might be 100’s of components which might consume computational resource of display devices and might cause memory shortage. Graphs with numerous components can cause Error No:5 notifications.

Hyperlinks in images

If there is PNG image in slides where the main body of the PNG is transparent and has hyperlinks to them, this can cause error during conversion. Defining hyperlinks by adding a transparent shape on the PNG that prevents errors.

Master Slides

Master Slides might be utilized in order to preserve marketing content style rules. Presentation with unused Master slides might cause issues during conversion. Removing unused master slide templates helps reducing presentation sizes and probability to have Error No:5 notification.

Keep in mind that Master Slide settings will flow through to the finished PowerPoint. So any problems on the Master Slide will also impact the conversion engine.