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Reset Firefox Permissions

What to do if you didn't allow camera or mic access

If access to the device’s camera and mic was accidentally denied then it is required to reset the browser permissions. 

How to reset Firefox permissions 

  1. Open the menu and go to Preferences or Options

  2. Scroll down to Privacy & Security

  3. Go to Cookies & Site Data.

  4. Select Clear Data.

  5. Return to the Dashboard or the waiting room and refresh the page.

  6. The user will be asked to allow access to the camera and mic and then Allow should be selected.

Reset permissions on my mobile device

Allow Access for Other Browsers

JavaScript errors detected

Please note, these errors can depend on your browser setup.

If this problem persists, please contact our support.