PDF Conversion Error Tips

This page gives knowledge about errors that may arise during PDF conversion and tips to troubleshoot those errors.

Password Protected File

Password protected files are not possible to open automatically and can not be processed by the conversion engine. Password protected files can cause Error No:5 notification when uploaded to Pitcher Admin.

Keeping Document Features & Colors

By default Pitcher's conversion engine optimizes and compresses documents you upload for optimal viewing output. However, if you have specific features that become lost post-conversion (such as interactivity or multi-layer text/images) you can turn this feature off per document by simply adding SkipCompression as a keyword to the PDF you are uploading.