Skip to main content
Skip table of contents

No Sound When Playing Video

If you would like to play a video within Impact App with sound make sure your device is not muted. If your device is on mute it might play other videos (e.g. YouTube) with sound but will mute the videos within Impact App not to disturb you during a presentation.  

  • Make sure device is unmuted as shown in the screenshots below:

You can unmute your iOS device following these steps: 

JavaScript errors detected

Please note, these errors can depend on your browser setup.

If this problem persists, please contact our support.