Managing Inventory Questions

Inventory Questions are stored as Inventory_Question__c in SFDC and can be enabled for requests, drops, and adjustments.

The Inventory_Question__c object contains these fields:

• Question: Question text

• Type: Supported question types are:

  • Yes/No: Mark yes or no

  • Free text: Add text to answer

  • Single choice: Select a choice from comma-separated options.

  • Multiple Choice: Select one or more choices from comma-separated options.

  • Rating: Select a rating between 1-10 or 0-5

• Required: The question is mandatory if the checkbox is enabled

• IsActive: Enable or Disable question

The Question_Group field decides whether the question will be displayed during action. The following values are supported:

• Reconciliation: Inventory Adjustments without a manager

• Reconciliation Manager: Inventory Adjustments, which include a manager

• Sample Request: Sample request for a customer

• Sample Drop: Sample drop for a customer

• Material Request: Promotional Material request for a customer

• Material Drop: Promotional Material request for a customer

Question Responses

Answers are saved to the Inventory Question Response (Inventory_Question_Response__c) object.