Download Error

This page gives an overview about the download errors that may arise while downloading content from Pitcher Admin.

Error in Chrome Browser

While attempting to download content from Pitcher Admin the user might receive an error. Refer to the following error which might arise in Chrome Browser:

CODE

<Error>

<Code>InvalidRequest</Code>

<Message>

Request specific response headers cannot be used for anonymous GET requests.

</Message>

<RequestId>...........</RequestId>

<HostId>

................

</HostId>

</Error>

This error is specific to the Chrome browser when downloading PDFs from Amazon S3.

Since the Admin tool will use the default browser to download content pieces from Amazon S3, solution is to choose a different browser as being the default browser (e.g. - Firefox, Internet Explorer, Safari, etc...).

For more information on this error please visit the following link:

http://stackoverflow.com/questions/9098656/issue-with-downloading-pdf-from-s3-on-chrome